[Thinkpad] IBM Service Lands Short on Error 1722 During Rescue/Ultra Rapid Restore Install (Redux)

From: RWM <RWM_at_RWMann.com>
Date: Mon Aug 02 2004 - 16:05:46 EDT

Long story short, IBM Thinkpad Service gave up (hope problem magically
solved itself, hoped requester would lose interest and go away, etc.).
Won't respond to emails. Two machines now affected.

After extensive prompting on my part (thanks to list members'
suggestions), six weeks ago, IBM offered the MIGR-55127 and
ZYAZ00USA.exe processes, from which I get the following as output, which
points to the source of the error. They have for six weeks refused to
return calls or emails.

Remarkably, the output (screen scapings below) is near identical on both
machines, one an X23 2662-EBU running WinXP Pro SP1, the other an X22
2662-9NU running Win2K, SP4...

RWM wrote on 6/12/2004:

"After un-installing Rapid Restore 3, and while installing Rescue with
Ultra Rapid Restore (aka RR4), I am getting a consistent "Error 1722"
after what
appears to be a DOS call to check partition size, near the midpoint of
the Installshield process."

ANy suggestions as to how to escalate this in the IBM TP Service hierarchy?

- Bob Mann

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C:\IBMTOOLS\rrtools\MBR_CLEAN>bmgr32 /infop /v
It's an Xpoint MBR
Opened Master Boot Record to see whose MBR it is.
Opened drive 0 for reading
Partition 0 the IBM SP? no, type 0x07 is not correct
Partition 1 the IBM SP? (512)  YES! label is IBM_SERVICE
Using an old version of IBM Preloaded boot manager
#  active  type      start CHS      end CHS      startLBA       size
0   0x80   0x07      1   1   0   239 255 254           63     23435937
1   0x00   0x0C      0 193 254   239 255 254     23436000     15634080
2   0x00   0x00      0   0   0     0   0   0            0            0
3   0x00   0x00      0   0   0     0   0   0            0            0
finding free sectors
Sector 10 is free
Sector 11 is free
Sector 12 is free
Sector 13 is free
Sector 14 is free
Sector 15 is free
Could not find enough free sectors
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Received on Mon Aug 2 16:04:29 2004

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