Re: [Thinkpad] IBM Service Lands Short on Error 1722 During Rescue/Ultra Rapid Restore Install (Redux)

Thanks; however, from a C:> prompt, setup_ibmrr1033.exe
/verbose"C:\IS-install.log" does not output a log file.

Installshield is apparently "that" broken. The install fails with the
usual 1722 error, though, so some things don't change...

- RWM

Andre' Blanchard wrote:

>JIC: There is a method to output a verbose log on an InstallShield based
>packaged product. The following invocation, run from say an Dos Command
>Prompt:
>
><name of executable> /verbose"C:\IS_install.log"
>
>will produce a file IS_install.log in your root (C:) location. The 1722
>message will be at the end of this output (Use notepad to 'find' the 1722
>reference) along with copious amount of lines of output. Helps me to
>troubleshoot InstallShield installation problems.
>
>HTH.
>
>Andre'
>
>
>
>>-----Original Message-----
>>From: thinkpad-bounces@stderr.org [mailto:thinkpad-bounces@stderr.org]On
>>Behalf Of RWM
>>Sent: Monday, August 02, 2004 4:06 PM
>>To: Thinkpad User Group
>>Subject: [Thinkpad] IBM Service Lands Short on Error 1722 During
>>Rescue/Ultra Rapid Restore Install (Redux)
>>
>>
>>Long story short, IBM Thinkpad Service gave up (hope problem magically
>>solved itself, hoped requester would lose interest and go away, etc.).
>>Won't respond to emails. Two machines now affected.
>>
>>After extensive prompting on my part (thanks to list members'
>>suggestions), six weeks ago, IBM offered the MIGR-55127 and
>>ZYAZ00USA.exe processes, from which I get the following as output, which
>>points to the source of the error. They have for six weeks refused to
>>return calls or emails.
>>
>>Remarkably, the output (screen scapings below) is near identical on both
>>machines, one an X23 2662-EBU running WinXP Pro SP1, the other an X22
>>2662-9NU running Win2K, SP4...
>>
>>RWM wrote on 6/12/2004:
>>
>>"After un-installing Rapid Restore 3, and while installing Rescue with
>>Ultra Rapid Restore (aka RR4), I am getting a consistent "Error 1722"
>>after what
>>appears to be a DOS call to check partition size, near the midpoint of
>>the Installshield process."
>>
>>ANy suggestions as to how to escalate this in the IBM TP Service
>>hierarchy?
>>
>>- Bob Mann
>>
>>--
>>R.W. Mann & Company, Inc. >> Airline Industry Analysis
>>Port Washington, NY 11050 >> tel 516-944-0900, fax -7280
>>mailto:info_at_RWMann.com >> URL http://www.RWMann.com/
>>
>>This e-mail is for the designated recipient only and may contain
>>privileged or confidential information. If you have received it
>>in error, please notify the above sender immediately then delete
>>the original e-mail. Any other use of this e-mail is prohibited.
>>
>>
>>
>>C:\IBMTOOLS\rrtools\MBR_CLEAN>bmgr32 /infop /v
>>It's an Xpoint MBR
>>Opened Master Boot Record to see whose MBR it is.
>>Opened drive 0 for reading
>>Partition 0 the IBM SP? no, type 0x07 is not correct
>>Partition 1 the IBM SP? (512) YES! label is IBM_SERVICE
>>Using an old version of IBM Preloaded boot manager
>>
>># active type start CHS end CHS startLBA size
>>0 0x80 0x07 1 1 0 239 255 254 63 23435937
>>1 0x00 0x0C 0 193 254 239 255 254 23436000 15634080
>>2 0x00 0x00 0 0 0 0 0 0 0 0
>>3 0x00 0x00 0 0 0 0 0 0 0 0
>>finding free sectors
>>Sector 10 is free
>>Sector 11 is free
>>Sector 12 is free
>>Sector 13 is free
>>Sector 14 is free
>>Sector 15 is free
>>Could not find enough free sectors
>>

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Received on Tue Aug 3 07:34:39 2004