Re: [Thinkpad] IBM Service Lands Short on Error 1722 DuringRescue/Ultra Rapid Restore Install (Redux)

In your installation attempts, what drive (s) are you selecting to back up to?

Deanna

----- Original Message -----
From: "RWM" <>
To: <>
Cc: "Thinkpad User Group" <thinkpad@stderr.org>
Sent: Tuesday, August 03, 2004 05:34 AM
Subject: Re: [Thinkpad] IBM Service Lands Short on Error 1722 DuringRescue/Ultra Rapid
Restore Install (Redux)

> Thanks; however, from a C:> prompt, setup_ibmrr1033.exe
> /verbose"C:\IS-install.log" does not output a log file.
>
> Installshield is apparently "that" broken. The install fails with the
> usual 1722 error, though, so some things don't change...
>
> - RWM
>
> Andre' Blanchard wrote:
>
> >JIC: There is a method to output a verbose log on an InstallShield based
> >packaged product. The following invocation, run from say an Dos Command
> >Prompt:
> >
> ><name of executable> /verbose"C:\IS_install.log"
> >
> >will produce a file IS_install.log in your root (C:) location. The 1722
> >message will be at the end of this output (Use notepad to 'find' the 1722
> >reference) along with copious amount of lines of output. Helps me to
> >troubleshoot InstallShield installation problems.
> >
> >HTH.
> >
> >Andre'
> >
> >
> >
> >>-----Original Message-----
> >>From: thinkpad-bounces@stderr.org [mailto:thinkpad-bounces@stderr.org]On
> >>Behalf Of RWM
> >>Sent: Monday, August 02, 2004 4:06 PM
> >>To: Thinkpad User Group
> >>Subject: [Thinkpad] IBM Service Lands Short on Error 1722 During
> >>Rescue/Ultra Rapid Restore Install (Redux)
> >>
> >>
> >>Long story short, IBM Thinkpad Service gave up (hope problem magically
> >>solved itself, hoped requester would lose interest and go away, etc.).
> >>Won't respond to emails. Two machines now affected.
> >>
> >>After extensive prompting on my part (thanks to list members'
> >>suggestions), six weeks ago, IBM offered the MIGR-55127 and
> >>ZYAZ00USA.exe processes, from which I get the following as output, which
> >>points to the source of the error. They have for six weeks refused to
> >>return calls or emails.
> >>
> >>Remarkably, the output (screen scapings below) is near identical on both
> >>machines, one an X23 2662-EBU running WinXP Pro SP1, the other an X22
> >>2662-9NU running Win2K, SP4...
> >>
> >>RWM wrote on 6/12/2004:
> >>
> >>"After un-installing Rapid Restore 3, and while installing Rescue with
> >>Ultra Rapid Restore (aka RR4), I am getting a consistent "Error 1722"
> >>after what
> >>appears to be a DOS call to check partition size, near the midpoint of
> >>the Installshield process."
> >>
> >>ANy suggestions as to how to escalate this in the IBM TP Service
> >>hierarchy?
> >>
> >>- Bob Mann
> >>
> >>--
> >>R.W. Mann & Company, Inc. >> Airline Industry Analysis
> >>Port Washington, NY 11050 >> tel 516-944-0900, fax -7280
> >>mailto:info_at_RWMann.com >> URL http://www.RWMann.com/
> >>
> >>This e-mail is for the designated recipient only and may contain
> >>privileged or confidential information. If you have received it
> >>in error, please notify the above sender immediately then delete
> >>the original e-mail. Any other use of this e-mail is prohibited.
> >>
> >>
> >>
> >>C:\IBMTOOLS\rrtools\MBR_CLEAN>bmgr32 /infop /v
> >>It's an Xpoint MBR
> >>Opened Master Boot Record to see whose MBR it is.
> >>Opened drive 0 for reading
> >>Partition 0 the IBM SP? no, type 0x07 is not correct
> >>Partition 1 the IBM SP? (512) YES! label is IBM_SERVICE
> >>Using an old version of IBM Preloaded boot manager
> >>
> >># active type start CHS end CHS startLBA size
> >>0 0x80 0x07 1 1 0 239 255 254 63 23435937
> >>1 0x00 0x0C 0 193 254 239 255 254 23436000 15634080
> >>2 0x00 0x00 0 0 0 0 0 0 0 0
> >>3 0x00 0x00 0 0 0 0 0 0 0 0
> >>finding free sectors
> >>Sector 10 is free
> >>Sector 11 is free
> >>Sector 12 is free
> >>Sector 13 is free
> >>Sector 14 is free
> >>Sector 15 is free
> >>Could not find enough free sectors
> >>
>
>
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Received on Wed Aug 4 16:50:53 2004