Re: [Thinkpad] IBM Service Lands Short on Error 1722DuringRescue/Ultra Rapid Restore Install (Redux)

Do you happen to have IBM ImageUltra Builder on these computers?

Deanna

----- Original Message -----
From: "RWM" <RWM@RWMann.com>
To: "Deanna Berman" <dberman@4dv.net>
Cc: <andre@synchronicity.com>; "Thinkpad User Group" <thinkpad@stderr.org>
Sent: Wednesday, August 04, 2004 14:58 PM
Subject: Re: [Thinkpad] IBM Service Lands Short on Error 1722DuringRescue/Ultra Rapid
Restore Install (Redux)

> Deanna,
>
> In both cases, a plain vanilla backup of the IBM_PRELOAD partition (C:)
> to the IBM_SERVICE partition (D:).
>
> - RWM
>
> Deanna Berman wrote:
>
> >In your installation attempts, what drive (s) are you selecting to back up to?
> >
> >Deanna
> >
> >----- Original Message -----
> >From: "RWM" <>
> >To: <>
> >Cc: "Thinkpad User Group" <thinkpad@stderr.org>
> >Sent: Tuesday, August 03, 2004 05:34 AM
> >Subject: Re: [Thinkpad] IBM Service Lands Short on Error 1722 DuringRescue/Ultra Rapid
> >Restore Install (Redux)
> >
> >
> >
> >
> >>Thanks; however, from a C:> prompt, setup_ibmrr1033.exe
> >>/verbose"C:\IS-install.log" does not output a log file.
> >>
> >>Installshield is apparently "that" broken. The install fails with the
> >>usual 1722 error, though, so some things don't change...
> >>
> >>- RWM
> >>
> >>Andre' Blanchard wrote:
> >>
> >>
> >>
> >>>JIC: There is a method to output a verbose log on an InstallShield based
> >>>packaged product. The following invocation, run from say an Dos Command
> >>>Prompt:
> >>>
> >>><name of executable> /verbose"C:\IS_install.log"
> >>>
> >>>will produce a file IS_install.log in your root (C:) location. The 1722
> >>>message will be at the end of this output (Use notepad to 'find' the 1722
> >>>reference) along with copious amount of lines of output. Helps me to
> >>>troubleshoot InstallShield installation problems.
> >>>
> >>>HTH.
> >>>
> >>>Andre'
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>>-----Original Message-----
> >>>>From: thinkpad-bounces@stderr.org [mailto:thinkpad-bounces@stderr.org]On
> >>>>Behalf Of RWM
> >>>>Sent: Monday, August 02, 2004 4:06 PM
> >>>>To: Thinkpad User Group
> >>>>Subject: [Thinkpad] IBM Service Lands Short on Error 1722 During
> >>>>Rescue/Ultra Rapid Restore Install (Redux)
> >>>>
> >>>>
> >>>>Long story short, IBM Thinkpad Service gave up (hope problem magically
> >>>>solved itself, hoped requester would lose interest and go away, etc.).
> >>>>Won't respond to emails. Two machines now affected.
> >>>>
> >>>>After extensive prompting on my part (thanks to list members'
> >>>>suggestions), six weeks ago, IBM offered the MIGR-55127 and
> >>>>ZYAZ00USA.exe processes, from which I get the following as output, which
> >>>>points to the source of the error. They have for six weeks refused to
> >>>>return calls or emails.
> >>>>
> >>>>Remarkably, the output (screen scapings below) is near identical on both
> >>>>machines, one an X23 2662-EBU running WinXP Pro SP1, the other an X22
> >>>>2662-9NU running Win2K, SP4...
> >>>>
> >>>>RWM wrote on 6/12/2004:
> >>>>
> >>>>"After un-installing Rapid Restore 3, and while installing Rescue with
> >>>>Ultra Rapid Restore (aka RR4), I am getting a consistent "Error 1722"
> >>>>after what
> >>>>appears to be a DOS call to check partition size, near the midpoint of
> >>>>the Installshield process."
> >>>>
> >>>>ANy suggestions as to how to escalate this in the IBM TP Service
> >>>>hierarchy?
> >>>>
> >>>>- Bob Mann
> >>>>
> >>>>--
> >>>>R.W. Mann & Company, Inc. >> Airline Industry Analysis
> >>>>Port Washington, NY 11050 >> tel 516-944-0900, fax -7280
> >>>>mailto:info_at_RWMann.com >> URL http://www.RWMann.com/
> >>>>
> >>>>This e-mail is for the designated recipient only and may contain
> >>>>privileged or confidential information. If you have received it
> >>>>in error, please notify the above sender immediately then delete
> >>>>the original e-mail. Any other use of this e-mail is prohibited.
> >>>>
> >>>>
> >>>>
> >>>>C:\IBMTOOLS\rrtools\MBR_CLEAN>bmgr32 /infop /v
> >>>>It's an Xpoint MBR
> >>>>Opened Master Boot Record to see whose MBR it is.
> >>>>Opened drive 0 for reading
> >>>>Partition 0 the IBM SP? no, type 0x07 is not correct
> >>>>Partition 1 the IBM SP? (512) YES! label is IBM_SERVICE
> >>>>Using an old version of IBM Preloaded boot manager
> >>>>
> >>>># active type start CHS end CHS startLBA size
> >>>>0 0x80 0x07 1 1 0 239 255 254 63 23435937
> >>>>1 0x00 0x0C 0 193 254 239 255 254 23436000 15634080
> >>>>2 0x00 0x00 0 0 0 0 0 0 0 0
> >>>>3 0x00 0x00 0 0 0 0 0 0 0 0
> >>>>finding free sectors
> >>>>Sector 10 is free
> >>>>Sector 11 is free
> >>>>Sector 12 is free
> >>>>Sector 13 is free
> >>>>Sector 14 is free
> >>>>Sector 15 is free
> >>>>Could not find enough free sectors
> >>>>
> >>>>
> >>>>
> >>_______________________________________________
> >>Thinkpad mailing list
> >>Thinkpad@stderr.org
> >>http://stderr.org/cgi-bin/mailman/listinfo/thinkpad
> >>
> >>
> >
> >
> >
> >
>
> --
> R.W. Mann & Company, Inc. >> Airline Industry Analysis
> Port Washington, NY 11050 >> tel 516-944-0900, fax -7280
> mailto:info_at_RWMann.com >> URL http://www.RWMann.com/
>
> This e-mail is for the designated recipient only and may contain
> privileged or confidential information. If you have received it
> in error, please notify the above sender immediately then delete
> the original e-mail. Any other use of this e-mail is prohibited.
>
>
>
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Received on Wed Aug 4 17:58:02 2004