Re: [Thinkpad] IBM Service Lands Short on Error 1722DuringRescue/Ultra Rapid Restore Install (Redux)

From: RWM <RWM_at_RWMann.com>
Date: Wed Aug 04 2004 - 18:04:02 EDT

Not to my knowledge. What filename or registry evidence would I look for?

- Bob

Deanna Berman wrote:

>Do you happen to have IBM ImageUltra Builder on these computers?
>
>Deanna
>
>----- Original Message -----
>From: "RWM" <RWM@RWMann.com>
>To: "Deanna Berman" <dberman@4dv.net>
>Cc: <andre@synchronicity.com>; "Thinkpad User Group" <thinkpad@stderr.org>
>Sent: Wednesday, August 04, 2004 14:58 PM
>Subject: Re: [Thinkpad] IBM Service Lands Short on Error 1722DuringRescue/Ultra Rapid
>Restore Install (Redux)
>
>
>
>
>>Deanna,
>>
>>In both cases, a plain vanilla backup of the IBM_PRELOAD partition (C:)
>>to the IBM_SERVICE partition (D:).
>>
>>- RWM
>>
>>Deanna Berman wrote:
>>
>>
>>
>>>In your installation attempts, what drive (s) are you selecting to back up to?
>>>
>>>Deanna
>>>
>>>----- Original Message -----
>>>From: "RWM" <>
>>>To: <>
>>>Cc: "Thinkpad User Group" <thinkpad@stderr.org>
>>>Sent: Tuesday, August 03, 2004 05:34 AM
>>>Subject: Re: [Thinkpad] IBM Service Lands Short on Error 1722 DuringRescue/Ultra Rapid
>>>Restore Install (Redux)
>>>
>>>
>>>
>>>
>>>
>>>
>>>>Thanks; however, from a C:> prompt, setup_ibmrr1033.exe
>>>>/verbose"C:\IS-install.log" does not output a log file.
>>>>
>>>>Installshield is apparently "that" broken. The install fails with the
>>>>usual 1722 error, though, so some things don't change...
>>>>
>>>>- RWM
>>>>
>>>>Andre' Blanchard wrote:
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>>JIC: There is a method to output a verbose log on an InstallShield based
>>>>>packaged product. The following invocation, run from say an Dos Command
>>>>>Prompt:
>>>>>
>>>>><name of executable> /verbose"C:\IS_install.log"
>>>>>
>>>>>will produce a file IS_install.log in your root (C:) location. The 1722
>>>>>message will be at the end of this output (Use notepad to 'find' the 1722
>>>>>reference) along with copious amount of lines of output. Helps me to
>>>>>troubleshoot InstallShield installation problems.
>>>>>
>>>>>HTH.
>>>>>
>>>>>Andre'
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>-----Original Message-----
>>>>>>From: thinkpad-bounces@stderr.org [mailto:thinkpad-bounces@stderr.org]On
>>>>>>Behalf Of RWM
>>>>>>Sent: Monday, August 02, 2004 4:06 PM
>>>>>>To: Thinkpad User Group
>>>>>>Subject: [Thinkpad] IBM Service Lands Short on Error 1722 During
>>>>>>Rescue/Ultra Rapid Restore Install (Redux)
>>>>>>
>>>>>>
>>>>>>Long story short, IBM Thinkpad Service gave up (hope problem magically
>>>>>>solved itself, hoped requester would lose interest and go away, etc.).
>>>>>>Won't respond to emails. Two machines now affected.
>>>>>>
>>>>>>After extensive prompting on my part (thanks to list members'
>>>>>>suggestions), six weeks ago, IBM offered the MIGR-55127 and
>>>>>>ZYAZ00USA.exe processes, from which I get the following as output, which
>>>>>>points to the source of the error. They have for six weeks refused to
>>>>>>return calls or emails.
>>>>>>
>>>>>>Remarkably, the output (screen scapings below) is near identical on both
>>>>>>machines, one an X23 2662-EBU running WinXP Pro SP1, the other an X22
>>>>>>2662-9NU running Win2K, SP4...
>>>>>>
>>>>>>RWM wrote on 6/12/2004:
>>>>>>
>>>>>>"After un-installing Rapid Restore 3, and while installing Rescue with
>>>>>>Ultra Rapid Restore (aka RR4), I am getting a consistent "Error 1722"
>>>>>>after what
>>>>>>appears to be a DOS call to check partition size, near the midpoint of
>>>>>>the Installshield process."
>>>>>>
>>>>>>ANy suggestions as to how to escalate this in the IBM TP Service
>>>>>>hierarchy?
>>>>>>
>>>>>>- Bob Mann
>>>>>>
>>>>>>--
>>>>>>R.W. Mann & Company, Inc. >> Airline Industry Analysis
>>>>>>Port Washington, NY 11050 >> tel 516-944-0900, fax -7280
>>>>>>mailto:info_at_RWMann.com >> URL http://www.RWMann.com/
>>>>>>
>>>>>>This e-mail is for the designated recipient only and may contain
>>>>>>privileged or confidential information. If you have received it
>>>>>>in error, please notify the above sender immediately then delete
>>>>>>the original e-mail. Any other use of this e-mail is prohibited.
>>>>>>
>>>>>>
>>>>>>
>>>>>>C:\IBMTOOLS\rrtools\MBR_CLEAN>bmgr32 /infop /v
>>>>>>It's an Xpoint MBR
>>>>>>Opened Master Boot Record to see whose MBR it is.
>>>>>>Opened drive 0 for reading
>>>>>>Partition 0 the IBM SP? no, type 0x07 is not correct
>>>>>>Partition 1 the IBM SP? (512) YES! label is IBM_SERVICE
>>>>>>Using an old version of IBM Preloaded boot manager
>>>>>>
>>>>>># active type start CHS end CHS startLBA size
>>>>>>0 0x80 0x07 1 1 0 239 255 254 63 23435937
>>>>>>1 0x00 0x0C 0 193 254 239 255 254 23436000 15634080
>>>>>>2 0x00 0x00 0 0 0 0 0 0 0 0
>>>>>>3 0x00 0x00 0 0 0 0 0 0 0 0
>>>>>>finding free sectors
>>>>>>Sector 10 is free
>>>>>>Sector 11 is free
>>>>>>Sector 12 is free
>>>>>>Sector 13 is free
>>>>>>Sector 14 is free
>>>>>>Sector 15 is free
>>>>>>Could not find enough free sectors
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
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>>>>Thinkpad mailing list
>>>>Thinkpad@stderr.org
>>>>http://stderr.org/cgi-bin/mailman/listinfo/thinkpad
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>>
>>--
>>R.W. Mann & Company, Inc. >> Airline Industry Analysis
>>Port Washington, NY 11050 >> tel 516-944-0900, fax -7280
>>mailto:info_at_RWMann.com >> URL http://www.RWMann.com/
>>
>>This e-mail is for the designated recipient only and may contain
>>privileged or confidential information. If you have received it
>>in error, please notify the above sender immediately then delete
>>the original e-mail. Any other use of this e-mail is prohibited.
>>
>>
>>
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>>http://stderr.org/cgi-bin/mailman/listinfo/thinkpad
>>
>>
>
>
>
>

-- 
R.W. Mann & Company, Inc.   >>  Airline Industry Analysis
Port Washington, NY  11050  >>  tel 516-944-0900, fax -7280
mailto:info_at_RWMann.com      >>  URL http://www.RWMann.com/
This e-mail is for the designated recipient only and may contain 
privileged or confidential information.  If you have received it 
in error, please notify the above sender immediately then delete 
the original e-mail.  Any other use of this e-mail is prohibited.
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Received on Wed Aug 4 18:02:37 2004

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