Re: [Thinkpad] IBM Service Lands Short on Error1722During Rescue/UltraRapid Restore Install (Redux)

Thanks, but... Nah... Same old, same old, error 1722.

Now, how do I get this issue escalated within IBM?

- Bob

RWM wrote:

> Onward with the fourth method... Will advise.
>
> - Bob
>
> Deanna Berman wrote:
>
>> I suspect that's pretty common, hence the manual fourth method at the
>> URL in the next
>> paragraph, prepared by xpoint but buried on its website..
>>
>> Deanna
>>
>>
>>
>>> In terms of uninstalling RR3 before installing RR4, I've done it
>>> each of
>>> the 3 ways you mention, with same result.
>>> - Bob
>>>
>>> Deanna Berman wrote:
>>>
>>>
>>>
>>>> Ugh. It sounds like your RR3 uninstall didn't accomplish much. You
>>>> shouldn't even HAVE
>>>>
>>>
>> an
>>
>>
>>>> RR3 folder. Did you use Windows' Add/Remove Programs, an RR3
>>>> Uninstall program, or
>>>> execute the remove command from a DOS prompt?
>>>>
>>>> Sounds like you'd better uninstall all the pre-RRRR XPoint stuff.
>>>> These manual
>>>>
>>>
>> uninstall
>>
>>
>>>> instructions were written for the 2.x versions, but they still look
>>>> appropriate for
>>>> finding those remnants:.
>>>>
>>>
>>> http://rrpc.xpoint.com/QuickPlace/psscentral/PageLibrary85256C52007DFCED.nsf/h_B9FF23BDD3
>>>
>>>
>>
>> 1
>>
>>
>>>> B8D6085256C55006553FE/B4B193A8F188B72785256C560047B01A/?OpenDocument
>>>> Deanna
>>>>
>>>>
>>>> ----- Original Message -----
>>>>
>>>>
>>>>>>> Just to recap, the 1722 error is thrown when the exe is unable
>>>>>>> to find
>>>>>>>
>>>>>>
>>>>> enough (8) empty sectors on the boot record. It finds only 6, and
>>>>> throws the error.
>>>>>
>>>>> A few boot records hold relevant remarks, but most are filled with
>>>>> gibberish. The IBM boot clean diagnostic indicates "Using an old
>>>>> version of IBM Preloaded boot manager".
>>>>>
>>>>> There are two instances of bmgr.exe:
>>>>>
>>>>> In "C:\Program Files\Xpoint\PE\diag\bmgr.exe", there is a 24,885 byte
>>>>> version, dated 9/14/2001, that looks like the preload, and is in
>>>>> the RR3
>>>>> directory.
>>>>>
>>>>> In "C:\IBMTOOLS\BMGR.EXE", there is a 22,679 byte version, dated
>>>>> 1/6/2004, that relates to the IBM boot clean utilities.
>>>>>
>>>>> There are three unique instances of bmgr32.exe, one dated 3/24/2004
>>>>> with the MBR_CLEAN utility, and two dated 7/9/1980 with the Xpoint
>>>>> (RR3)
>>>>> and RRU301B directories.
>>>>>
>>>>> The real issue is figuring out how to wipe clean at least two of the
>>>>> munged boot sectors. That's what MBR_CLEAN is supposed to do, but
>>>>> doesn't.
>>>>>
>>>>> - Bob
>>>>>
>>>>>
>>>>>
>>>>> Deanna Berman wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> How about looking for instances of "bmgr"? What I'm thinking is
>>>>>> that installation
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>> choked
>>>>
>>>>
>>>>
>>>>
>>>>>> because RR encountered a boot manager installed earlier -- with
>>>>>> the pre-load or
>>>>>> otherwise -- and for some reason did not overwrite it as the RR
>>>>>> one should have. (The
>>>>>> reason I asked about ImageUltra Builder is that IUB files can
>>>>>> contain other boot
>>>>>> managers -- which will prevent RR from completing its install.)
>>>>>>
>>>>>> I suggest checking to see if file properties tell whose bmgr.exe
>>>>>> you have, and
>>>>>>
>>>>>
>> perhaps
>>
>>
>>>>>>
>>>>>
>>>> to
>>>>
>>>>
>>>>
>>>>
>>>>>> see if there's evidence of one or more old, replaced boot
>>>>>> managers, like a pre-load
>>>>>>
>>>>>
>> IBM
>>
>>
>>>>>> one renamed to bmgr.old, bmgr.001 or similar.
>>>>>>
>>>>>> Another suggestion is to go back and start the RR install program
>>>>>> again, but this
>>>>>>
>>>>>
>> time
>>
>>
>>>>>> select the "Repair" option.
>>>>>>
>>>>>> Deanna
>>>>>>
>>>>>>
>>>>>> ----- Original Message -----
>>>>>> From: "RWM" <>
>>>>>> To: "Deanna Berman" <>
>>>>>> Cc: "Thinkpad User Group" <thinkpad@stderr.org>
>>>>>> Sent: Wednesday, August 04, 2004 16:50 PM
>>>>>> Subject: Re: [Thinkpad] IBM Service Lands Short on Error
>>>>>> 1722During Rescue/Ultra
>>>>>>
>>>>>
>> Rapid
>>
>>
>>>>>> Restore Install (Redux)
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>> Nope. "iub" free...
>>>>>>>
>>>>>>> Deanna Berman wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>> Dunno; try searching for "iub"
>>>>>>>>
>>>>>>>> Deanna
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> R.W. Mann & Company, Inc. >> Airline Industry Analysis
>>>>> Port Washington, NY 11050 >> tel 516-944-0900, fax -7280
>>>>> mailto:info_at_RWMann.com >> URL http://www.RWMann.com/
>>>>>
>>>>> This e-mail is for the designated recipient only and may contain
>>>>> privileged or confidential information. If you have received it
>>>>> in error, please notify the above sender immediately then delete
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>>>>>
>>>>>
>>>>> _______________________________________________
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>>>>>
>>>>>
>>>>>
>>>>
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>>>>
>>>
>>> --
>>> R.W. Mann & Company, Inc. >> Airline Industry Analysis
>>> Port Washington, NY 11050 >> tel 516-944-0900, fax -7280
>>> mailto:info_at_RWMann.com >> URL http://www.RWMann.com/
>>>
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>

-- 
R.W. Mann & Company, Inc.   >>  Airline Industry Analysis
Port Washington, NY  11050  >>  tel 516-944-0900, fax -7280
mailto:info_at_RWMann.com      >>  URL http://www.RWMann.com/
This e-mail is for the designated recipient only and may contain 
privileged or confidential information.  If you have received it 
in error, please notify the above sender immediately then delete 
the original e-mail.  Any other use of this e-mail is prohibited.
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