Re: [Thinkpad] x30 v. x31

Make sure to print out a copy of that page showing the machine & model number along with
the X31 and the OS. You'll probably have to prove it again some time and I wouldn't rely
on the IBM site to keep that page up.

Deanna

----- Original Message -----
From: "richard" <>
To: <thinkpad@stderr.org>
Sent: Saturday, August 28, 2004 10:11 AM
Subject: [Thinkpad] x30 v. x31

> For those who enjoyed the thread a few days ago in which I wondered if I
> have an x30 or an x31, I thought I'd mention that IBM support believes
> it's an x30 sold without an operating system.
>
> I'd ordered a recovery cd, got one marked x30 2672, installed it and got
> XP (it didn't ask for a serial number, but requires activation), but no
> IBM drivers or software. Called support, which said they shouldn't have
> sent a cd, as the machine was sold wihtout an OS and, btw, it's an x30.
> After 30 minutes with a supervisor, including reading him info from
> ibm.com (he said he doesn't have internet access) about the machine,
> reading him the XP license sticker from the bottom of the machine (an
> IBM sticker), noting that the machine was marked x31 and listening to a
> rant against CTO builds, he agreed to send a recovery CD which should
> work. In the meanwhile, I'm running w2k.
>
> Other than this hassle, and that I keep hitting the up arrow key when I
> want the down arrow key (likely because the palm rest is shorter than
> the rest on my old machine), I'm very happy with the unit.
>
> JFTR, IBM is having a harder time deciding my machine type than we had.
>
>
>
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Received on Sat Aug 28 12:31:37 2004