Re: [Thinkpad] [T23] EZ Serv:New screen backordered to February!

OK< now name one common app that will run an a T23 and will not run on an
XGA screen. And they did not offer him an Osborne, they offered him a
temporary replacement screen. And that was because he could not wait,
backordered parts ALWAYS seem to arrive within a day or two.
I think you have been away from the CONUS too long!
----- Original Message -----
From: "David Ross" <ross@math.hawaii.edu>
To: "Thinkpad list" <thinkpad@stderr.org>
Sent: Friday, September 17, 2004 5:03 PM
Subject: Re: [Thinkpad] [T23] EZ Serv:New screen backordered to February!

> > You miss the point, they did not try to beat him out of the screen he
> was
> > entitled to, they tried to get him back a working laptop immediately,
> with a
> > promise of the proper screen when it arrived.
>
> The point of disagreement is the term "working laptop". Suppose they
> offered him an Osborne 1 for the 5 months they were projecting on the
> repair, would that be acceptable? While I myself do not run any apps
> that require higher resolution that the proferred screen, I know many
> people who do, and when they buy equipment they pay extra for the better
> screen since less is equivalent to none *for them*, and pay extra for
> the top-of-line laptop (as the T23 once was) with its nice-looking
> warrantee, in order to keep down-time minimal.
>
> On the other thing, I'm not sure why you are so keen to keep this
> off-topic, inflammatory discussion alive on this list.
>
> - David R.
>
>
> In other words, they were
> > going to pay shipping and labot TWICE. That is NOT beating someone out
> of
> > anything.
> > Perhaps a tape of what TK said to IBM would be quite interesting. This
> is
> > all one sided. Sorta like Dan Rather.
> > ----- Original Message -----
> > From: "David Ross" <ross@math.hawaii.edu>
> > To: "Thinkpad list" <thinkpad@stderr.org>
> > Sent: Friday, September 17, 2004 3:25 PM
> > Subject: Re: [Thinkpad] [T23] EZ Serv:New screen backordered to
> February!
> >
> >
> > > > I think you have gone off the deep end.
> > >
> > > I think the original poster is justified in being upset; he was
> clearly
> > > being jerked around by someone at IBM (or their officially
> designated
> > > repair depot).
> > > Whether he would do better at Compaq et al is a different matter.
> > >
> > > > Dan Rather lies, but that's another matter!
> > >
> > > Any way you can keep this political drivel off this (international,
> > > nonpartisan) mailing list?
> > >
> > > > So what exactly did you want? They DID NOT HAVE THE SCREEN ON
> HAND. So
> > > they
> > > > offered a "reasonable" replacement immediately, with a promise of
> the
> > > update
> > > > when available.
> > >
> > > I do not think a clear downgrade is a reasonable replacement. I
> agree,
> > > however, that "a few days too long" is no cause for complaint - it
> takes
> > > far longer than that for Airborne to ship a machine from Sacramento
> to
> > > Honolulu ("there's so much water...")
> > >
> > > - David R.
> > >
> > >
> > > _______________________________________________
> > > Thinkpad mailing list
> > > Thinkpad@stderr.org
> > > http://stderr.org/cgi-bin/mailman/listinfo/thinkpad
> >
>
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Received on Fri Sep 17 17:11:57 2004